DISCRIMINATION IS AGAINST THE LAW
Cookeville Regional Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Cookeville Regional Medical Center does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.
Free Language and Communication Assistance We provide free auxiliary aids and services to people with disabilities to communicate effectively with us, such as:
• Qualified sign language interpreters.
• Written information in other formats (large print, audio, accessible electronic formats).
We provide free language assistance services to people whose primary language is not English, such as:
• Qualified interpreters.
• Information written in other languages.
If you need these services, please call 931-783-2733 or 931-528-2541.
How to File a Grievance If you believe that Cookeville Regional Medical Center has failed to provide these services or discriminated in another way, you can file a grievance with our Section 1557 Coordinator:
CRMC Compliance Officer
1 Medical Center Blvd, Cookeville, TN 38501
Phone: 931-783-5842
Email: [email protected]
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail at: 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201.
Language Assistance Services
English: ATTENTION: If you speak a language other than English, language assistance services, free of charge, are available to you. Call 931-783-2733 or 931-528-2541.
1. Español (Spanish): ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 931-783-2733 o 931-528-2541.
2. العربية (Arabic): ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 2541-528-931 أو 2733-783-931.
3. Kurdî (Kurdish): ئاگاداری: ئەگەر بە زمانی کوردی قسە دەکەیت، خزمەتگوزارییەکانی یارمەتی زمان، بەخۆڕایی، بۆ تۆ بەردەستە. پەیوەندی بکە بە 2733-783-931 یان 2541-528-931.
4. Tiếng Việt (Vietnamese): CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 931-783-2733 hoặc 931-528-2541.
5. 繁體中文 (Chinese): 注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 931-783-2733 或 931-528-2541。
6. 한국어 (Korean): 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 931-783-2733 또는 931-528-2541 번으로 전화하십시오.
7. Français (French): ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 931-783-2733 ou 931-528-2541.
8. አማርኛ (Amharic): ማሳሰቢያ: የሚናገሩት ቋንቋ አማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጅተዋል፡፡ በ 931-783-2733 ወይም 931-528-2541 ይደውሉ::
9. ગુજરાતી (Gujarati): ધ્યાન: જો તમે ગુજરાતી બોલતા હો, તો નિ:શુલ્ક ભાષા સહાય સેવાઓ તમારા માટે ઉપલબ્ધ છે. ફોન કરો 931-783-2733 અથવા 931-528-2541.
10. ພາສາລາວ (Laotian): ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສຍຄ່າ, ແມ່ນມີພ້ອਮໃຫ້ທ່ານ. ໂທ 931-783-2733 ຫຼື 931-528-2541.
11. Deutsch (German): ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 931-783-2733 oder 931-528-2541.
12. Tagalog (Tagalog): PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 931-783-2733 o 931-528-2541.
13. हिन्दी (Hindi): ध्यान दें: यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 931-783-2733 या 931-528-2541 पर कॉल करें।
14. Русский (Russian): ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 931-783-2733 или 931-528-2541.
15. 日本語 (Japanese): 注意事項：日本語を話される場合、無料の言語支援をご利用いただけます。931-783-2733 または 931-528-2541 までお電話ください。