Cookeville Regional Home Health Earns the 2022 SHPBestTM “Superior Performer” Patient Satisfaction Award

Cookeville Regional Home Health has been recognized by Strategic Healthcare Programs (SHP) as a “Superior Performer” for achieving an overall patient satisfaction score that ranked in the top 20% of all eligible SHP clients for the 2022 calendar year.

“Cookeville Regional Home Health is honored to receive this great recognition for our home health program. It means a lot to us as a home health agency because this recognition is from our patients. This is how satisfied they are with our service, and there is no greater joy than to hear their feedback,” said Joy Carr, Director of Cookeville Regional Home Health. “We have been caring for patients since 1978, offering full-service intermittent home care and private duty services. Our staff is dedicated and passionate about the care they give to every patient, every day.”

The annual SHPBest™ award program was created to acknowledge home health agencies consistently providing high-quality service to their patients. The 2022 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) benchmark in the nation, SHP is in a unique position to identify and recognize organizations that have made patient satisfaction a priority and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“Strategic Healthcare Programs is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP.

To learn more about Cookeville Regional Home Health, visit www.crmchealth.org or call (931) 783-2941. It is located at 1101 Neal St., suite 103, Cookeville, TN 38501.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.