Cookeville Regional Home Health has earned the 2023 SHPBest “Premier Performer” Patient Satisfaction Award

Cookeville Regional Home Health has been recognized by Strategic Healthcare Programs (SHP) as a Premier Performer for achieving an overall patient satisfaction score that ranked in the top five percent of all eligible SHP clients for the 2023 calendar year.

“Cookeville Regional Home Health was recognized as a Premier Performer in 2021, so it is an honor to receive this recognition from SHP again. This award is special because it is based on our patients’ feedback. They are the most important, and it is an honor to know they are satisfied with our care,” said Joy Carr, director of Cookeville Regional Home Health. “Our employees are dedicated to giving patients the best care in the comfort of their homes, so I congratulate the team on this achievement.”

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The 2023 award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers. With the largest HHCAHPS benchmark in the nation, SHP is uniquely positioned to identify and recognize organizations that have prioritized patient satisfaction and have been rewarded for their efforts with high marks on the HHCAHPS survey.

“Strategic Healthcare Programs is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients”, said Rob Paulsson, President of SHP. .

To learn more about Cookeville Regional Home Health, visit www.crmchealth.org or call (931) 783-2941. It is located at 1101 Neal St., suite 103, Cookeville, TN 38501.

About Strategic Healthcare Programs (SHP)

Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Our solutions bring real-time data to post-acute providers, hospitals, and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.