Patients get the food they want, when they want it, prepared just for them.
Room Service is the patient dining service program at Cookeville Regional Medical Center. This service provides a restaurant-style menu and bedside meal service to our patients.
Meals are ordered from a special bedside menu, provided in the patient room, by dialing extension 3663 (FOOD) on the patient's room telephone. Operators assist patients in making meal choices that are appropriate for any physician-ordered special diet.
Patients are served breakfast, lunch and dinner. Meals may be ordered at any time between 7 a.m. and 7 p.m. and will be delivered to patients in approximately 30 minutes. Caregivers staying with the patient may also order from Room Service Dining for a nominal fee anytime between 7 a.m. and 7 p.m. Ask the Room Service Dining operator for more information. Parent meals for patients that are dependent children are available free of charge during each meal service to be delivered to the patient room for one parent/caregiver by calling Room Service.
Cookeville Regional Medical Center is proud to provide this innovative food service program to its patients.
Meals may be requested at each mealtime or ordered for the whole day.
All orders should be placed 30 to 45 minutes prior to desired delivery time.
Snacks and supplements between meals, as allowed within diet guidelines, can be ordered by calling FOOD ext. 3663 and delivered by Food Service personnel. Some snacks and supplements are available only by a physician or dietitian order.
Room Service Dining represents a revolution in hospital patient dining. All food is made to order, which gives patients more flexibility. Room Service is designed to handle special or restricted diets. The advanced computer system enables the trained operator who takes the orders to identify when a patient is on a restricted diet and whether the item ordered complies with that diet. If the food item selected isn't recommended, the operator will offer the patient a compatible alternative.
All room service ordering is tracked by computer, so should a patient for any reason neglect to order a meal, an operator will phone the patient to see what he or she would like. A hospitality assistant is available to personally visit any patient who is unable to phone in a meal order.