Urology

Patient Representative

Type: FT
Education: High School Diploma or GED
Hours: 8a-5p M-F
Experience: Required experience of at least 6 months in a medical front office setting.
Skills: Required: Knowledge of general office equipment including phone, fax, copier, computer. Excellent telephone etiquette. Good computer skills with knowledge of computerized scheduling, Knowledge of insurance carriers. Keyboarding skills, Basic understanding medical terminology. Strong Interpersonal skills. Ability to multi-task.
Description:

This position is responsible for serving as the first impression of the physician office while initiating the registration processes in a professional, courteous and consistent manner by assuring prompt and proper treatment for all patients. 

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Scribe (CMA/LPN)

Type: Full-Time
Education: LPN: High School Diploma. Licensed as a Practical Nurse with a Tennessee license required. Participation in continuing education programs, in-services/workshops is required as based on departmental needs. CMA: High School Diploma. Proof of CMA Certification required..
Hours: 8a-5p
Experience: LPN: Prior experience in a healthcare setting helpful, but not required. CMA: Prior experience in a healthcare setting helpful, but not required.
Skills: LPN: • Working knowledge of medical terminology and accepted abbreviations • Recognition of physical exam process and ability to record exam details • Legible handwriting and ability to accurately record information • Computer proficiency and ability to quickly learn new applications • Communication skills and the ability to coordinate and cooperate with multiple members of the health care team • Organizational skills with focus on tracking patient care and improving patient flow • Professional demeanor and recognition of privacy considerations for patients and families • Has command of the English language • Shows commitment • Strong interpersonal communication skills • Ability to multi-task • Ability to maintain a positive and professional demeanor under stressful circumstances • Self-directing and pro-active after understanding goals • Organization skills including time-management skills CMA • Working knowledge of medical terminology and accepted abbreviations • Recognition of physical exam process and ability to record exam details • Legible handwriting and ability to accurately record information • Computer proficiency and ability to quickly learn new applications • Communication skills and the ability to coordinate and cooperate with multiple members of the health care team • Organizational skills with focus on tracking patient care and improving patient flow • Professional demeanor and recognition of privacy considerations for patients and families • Has command of the English language • Shows commitment • Strong interpersonal communication skills • Ability to multi-task • Ability to maintain a positive and professional demeanor under stressful circumstances • Self-directing and pro-active after understanding goals • Organization skills including time-management skills
Description:

LPN: This position is responsible for facilitating patient flow in the office setting to ensure an accurate and complete medical record for each patient. Assists medical provider by accompanying them to record details into the Electronic Medical Record.  When needed will be asked to work in the role of LPN.

 

CMA: This position is responsible for facilitating patient flow in the office setting to ensure an accurate and complete medical record for each patient. Assists medical provider by accompanying them to record details into the Electronic Medical Record.  

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LPN

Type: Full-Time
Education: Graduate of a school of practical Nursing. Current Tennessee LPN license.
Hours: 8a-5p
Experience: Experience of at least 6 months in a physician’s office setting or 2 yrs experience in direct patient care at a medical facility.
Skills: BLS required at hire or during orientation.
Description:

This position is responsible for providing nursing care utilizing the nursing process within an assigned unit; observes, assesses, treats and cares for patients demonstrating an understanding of the cognitive, physical, emotional and chronological maturation process.  Oversees the work of non-licensed personnel.  

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