Cert. Pharmacy Tech

Type: PRN
Education: High school education or equivalent. Successful completion of certified technician training program or certification by Pharmacy Technician Certification Board.
Hours: Dayshift
Experience: Two years pharmacy experience required. Previous retail pharmacy experience including prescription transcription duties preferred.
Skills: • Working knowledge of common outpatient medication doses and forms preferred • Possess the necessary interpersonal and communication skills required to interact with patients, coworkers, and other health professionals • Ability to prioritize work in a high volume work environment • Adapt to changes in workload and schedule to meet patient needs. • Set priorities and solve problems • Demonstrate knowledge or familiarity with commonly used medical references • Trained in general use of pharmacy computer systems

This position is responsible, under the direct supervision of the pharmacist(s) on duty, for pharmaceutical care of patients including all age groups (infants, pediatrics, adolescents, adults and geriatrics).  This position is also responsible for coordinating Pharmacy Quality Improvement activities as assigned by the Director of Pharmacy or the Pharmacy Manager. The individual in this position is to be alert to innovative ideas that will improve pharmacy services and activities and to share same with the department director/manager.  This position uses knowledge and judgment to make decisions concerning the proper filling of drug orders subject to final approval by the pharmacist(s) on duty.

Clinical Pharmacy Specialist

Type: PRN
Education: Pharm. D. degree ; completion of a PGY-1 clinical residency program required. Board Certification required within first year of hire. Must be licensed by State of Tennessee.
Hours: Varied
Experience: One-year experience as direct patient care pharmacist in health-system setting preferred.
Skills: Must have thorough knowledge of pharmacotherapy concepts in order to resolve drug therapy related problems and ability to apply knowledge gained to everyday patient care.

This position is responsible for pharmaceutical care of patients including all age groups (infants, pediatrics, adolescents, adults and geriatrics).  Also responsible for coordinating Pharmacy Quality Improvement activities and teaching pharmacology and community medication education classes Uses knowledge and judgment to make decisions concerning patient drug therapy. 

Prior Authorization Team Coord.

Type: FT
Education: High school diploma
Hours: 8a-4:30p
Experience: Minimum: Equivalent combination of education and experience will be considered. Preferred: 3 to 5 years of pharmacy technician experience in a retail pharmacy
Skills: • Knowledge of medication reimbursement • Knowledge of healthcare insurance prior authorization/coding preferred. • Knowledge of and ability to use computers and a variety of computer programs including word processing, database management and spreadsheets. • Strong oral and written communications skills. • Ability to effectively manage conflicts and resolve problems. • Effective interpersonal skills, including the ability to effect collaborative alliances, promote teamwork and ensure a high degree of internal and external customer satisfaction. • Ability to function effectively in a fast-paced and changing environment with multiple priorities. • Knowledge of and ability to perform insurance carrier/managed care review.


The Ambulatory Medication Prior Authorization Coordinator (AMPAC) is a position residing in the Pharmacy Department. Under the guidance of the Pharmacy Supervisor – Specialty Pharmacy, the AMPAC is responsible for completing necessary functions to ensure optimal reimbursement for high cost, take home medications for patients receiving care with the health system. The AMPAC is primarily responsible for conducting and completing necessary third party (insurance) prior authorization requests and associated services related to high cost medications, maximizing efficiency for patients and clinic staff. Other areas of responsibility include pre-screening patients for viable payment sources, managing reimbursement issues associated with high cost take-home medications, identifying opportunities for improving reimbursement from payers, compiling reports for contract optimization, completing the necessary paperwork for prior authorizations, and conducting retrospective utilization reviews on cases payment denials or insufficient reimbursement. This position will help to assure seamless communication between clinics and a patient’s preferred pharmacy of choice.