Patient Financial Services

Insurance Account Representative

Type: FT
Education: High School Diploma or equivalent
Hours: 8a-4:30p M-F
Experience: Minimum of two years general office experience. Previous Healthcare Billing/Collection experiences a plus.
Skills: Knowledge of general office procedures, proficient computer skills in Windows 95 or greater. Must possess the ability to work well under pressure meeting deadlines, production to handle large volume of claims without diminishing required accuracy. Must be self-sufficient and reliant. Must be flexible and willing to accept and adapt to constant change due to changes enforced upon providers by insurance carrier changes and regulations and changes in contract negotiations between provider and insurance companies.
Description:

 

The accounts receivable representative will be responsible for maintaining industry standards for the A/R they are assigned to for all carriers in regards to aging, collections and account resolution in a timely manner.   This position will also post contractual and courtesy adjustments as needed; be responsible for the follow up on all outstanding insurance and patient claims; will work the aging reports as directed by the A/R Manager, be responsible for lowering the aging insurance A/R to acceptable standards, and help in the preparation of spreadsheets and aging analysis for meetings with insurance carriers and the resubmission of claims.

Financial Counselor/Cashier

Type: PRN
Education: High School Diploma or equivalent
Hours: 8a-4:30p, Varied
Experience: At least two years general office experience. Previous Healthcare Billing/Collection experiences a plus.
Skills: Knowledge of general office procedures, proficient computer skills in Windows 95 or greater. Must possess the ability to work well under pressure meeting deadlines, production to handle large volume of claims without diminishing required accuracy. Must be self-sufficient and reliant. Must be flexible and willing to accept and adapt to constant change due to changes enforced upon providers by insurance carrier changes and regulations and changes in contract negotiations between provider and insurance companies.
Description:

This position is responsible for financial counseling of patients regarding payments, payment plans, financial aid, etc.  Each staff member is required to obtain adequate knowledge and speed to keep up their particular responsibilities efficiently and accurately with minimal supervision.