Cookeville Regional Medical Group

Patient Representative Apply
8a-5p, M-F

This position is responsible for serving as the first impression of the physician office while initiating the registration processes in a professional, courteous and consistent manner by assuring prompt and proper treatment for all patients.  


  1. EDUCATION:  High School Diploma or GED


  1. EXPERIENCE: Required experience of at least 6 months in a medical front office setting.


  1. SKILLS:  Required: Knowledge of general office equipment including phone, fax, copier, computer. Excellent telephone etiquette. Good computer skills with knowledge of computerized scheduling, Knowledge of insurance carriers. Keyboarding skills, Basic understanding medical terminology. Strong Interpersonal skills. Ability to multi-task.
8a-5p, M-F

Certified Medical Assistant

This position is responsible for certified medical office assistant duties with the physician office.

EDUCATION: High School Diploma. Graduate of an accredited school for Medical Assistants. Certification as medical assistant required. Participation in continuing education programs, in-services/workshops is required as based on departmental needs.

EXPERIENCE: Front and/or back office experience in medical setting is required as well as public relations. Previous employment in medical office clinic or setting is required with at least 3 months experience.

SKILLS: Must possess knowledge of general office procedures, typing skills, knowledge of office equipment and supplies; proficient knowledge of computers and various software. Must have a complete command of medical terminology, the ability to work as part of an interdisciplinary team, manage multiple tasks and function independently. Must be able to adapt to changing work environment and work well under pressure.



This position is responsible for providing nursing care utilizing the nursing process within an assigned unit; observes, assesses, treats and cares for patients demonstrating an understanding of the cognitive, physical, emotional and chronological maturation process.  Oversees the work of non-licensed personnel. 

EDUCATION: Graduate of a school of practical Nursing.  Current Tennessee LPN license.        

EXPERIENCE: . Experience of at least 6 months in a physician’s office setting or 2 yrs experience in direct patient care at a medical facility.

SKILLS:  BLS required at hire or during orientation.